Latest Trends in Personnel-Related Dilemmas: Do's & Don'ts for Firms Part of ISCPA's 2024 ROI Series

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  • Date/Time
    • Aug 20, 2024
    • Sign In: 8:30am (MT)
    • Program: 8:55am - 10:00am (MT)
    • Add to Calendar
  • Location
    • Your Computer
      Your Space
      ISCPA Adobe Platform Webinar, ID 00000
  • Credits
    • 1.00
  • Credit Type(s)
    • Specialized Knowledge and Applications (1.00)
  • Prerequisites
    • 2024 ISCPA Membership

  • Vendor
    • *** ISCPA ***
  • Level
    • Update
  • Fields of Study
    • ROI Series
    • Specialized Knowledge
  • Message
    • Virtual Experience


The last five years have brought more change to the workplace than ever before. Firms initially struggled with managing through a global epidemic, then overseeing a remote workforce, and returning to work in a hybrid environment. And now, firms are experiencing the drought in personnel talent and the phenomenon of "quiet quitting."

Creating best practices can be challenging and dynamic given all the internal and external factors. To be successful in this new era, firms will need to redefine a workforce model that achieves the delicate balance of multiple priorities: maintaining the health and safety of employees and clients, meeting the service demands of the firm, and optimizing employee satisfaction and engagement. Learning and adopting some basic human resources best practices can help firms stay responsive and agile to meet the ongoing challenges.

In this presentation, participants will learn about the following concepts:

  • Current trends in personnel-related dilemmas in the accounting industry
  • Best practices in documenting those difficult conversations
  • Do's and don'ts of performance management
  • Understanding what appeals to applicants and what drives employees

Designed For

  • One more great ISCPA membership benefit
  • Part of the ISCPA 2024 ROI Series


  • Enhance your knowledge
  • Maximize your ISCPA Membership

ISCPA strives to curate diverse and relevant content that aligns with the interests and needs of our members while helping to maximize your membership investment. We understand that managing a multitude of responsibilities and demands can make it challenging to prioritize your continued learning. However, it is crucial to allocate time for yourself amidst the busyness of life. You've made the financial investment, now make the personal one - and take advantage of everything ISCPA has to offer you.


Welcome to the 2024 ROI Series
12 Complimentary CPE Credits
For ISCPA Leaders, Change Makers & Innovators!

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Advanced Prep

  • Test your computer/device for compatibility with virtual meeting space well in advance of your webinar
  • Materials are generally available 1-2 days in advance of the event from the ISCPA MY CPE section of our website
  • You will be able to download the materials the morning of the event from the meeting room

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Emily Franchi

Emily Franchi

Emily Franchi - Loss Prevention Specialist for Employment Practices

Franchi provides CAMICO firms that have Employment Practices Liability coverage with support on a variety of human resources management issues, focusing on employee relations and legislative compliance for the workplace. She works with firms to reduce exposure to potential employment practices claims, and she provides education and assistance in creating professional work environments.

 Franchi began her career in human resources in 1985 and has worked in manufacturing, high tech, healthcare and insurance, including union and non-union environments. She also established her own consulting business, EF Consulting, aimed at providing small companies with support in all areas of human resources, including employee relations, benefits, compensation, training and development. Since joining CAMICO in 1999 as human resources manager, she has held a variety of positions and now primarily focuses on consulting directly with CAMICO policyholders.

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