Controller Series: Communicating for Connections with Coworkers, Customers, and Stakeholders

This fast-paced course updates one's strategic view of the world of Diversity and Inclusion and applies it to the specialized world we work in.

How you communicate with your internal and external customer can make or break your career! We all know how to talk, but how do we make sure we are really connecting with others? This course will discuss different personality styles and demonstrate the different ways to communicate information to them. See how recognizing their personality style(s) can turn communication breakdowns into breakthroughs.

• Presented by: Peter Margaritis

• Presentation Type: pre-record/rebroadcast

Aspiring leaders and leaders of teams and organizations

• Distinguish the three types of misconceptions of communication
• Identify the different types of personality styles in the workplace
• Recognize how to communicate with the different types of personality styles effectively

What are the three types of misconceptions of communication?
What are the different types of personality styles in the workplace?
Recognize how to communicate with the different types of personality styles effectively
Key takeaways