Surgent's Business Writing: Professional & Effective Emails

Good writing is good business. Studies show that the average business worker receives 121 emails per day. That's a lot of emails. Are your emails effective? Are they being read? Are they professional and tone-smart? In this course, you will learn techniques and skills to get your emails to stand out and improve their effectiveness and professionalism.

Presented by Margaret Uhrich

Any CPA interested in writing professional, effective emails.

• Organize thoughts to create purposeful, clear, and concise writing
• Understand how to write for your reader
• Practice applying techniques for writing more efficient, readable, outcome-focused emails
• Use an appropriate tone and professionalism in business communications
• Plan for continued improvement and apply learned skills

• Preparing to write: what is my purpose and objective and who is my audience
• When email is the appropriate communication methodology and when it’s not
• Common email mistakes and how to avoid them
• Proven techniques for writing more efficient, readable, and outcome-focused emails

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