Understanding the Impact of Change on Your Client’s & Team’s Emotional Buy-in & Why They Get Stuck

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  • Date/Time
    • Feb 4, 2022
    • Sign In: 11:45am (MT)
    • Program: 12:00pm - 1:30pm (MT)
    • Add to Calendar
  • Location
    • ISCPA Enrichment Center
      1649 W Shoreline Drive #202
      Boise, ID 83702
    • Map
  • Credits
    • 1.00
  • Credit Type(s)
    • Specialized Knowledge and Applications (1.00)
  • Prerequisites
      • An open mind
  • Vendor
    • Idaho Society of CPAs
  • Level
    • Overview
  • Fields of Study
    • Luncheon Series
    • Personal Development
    • Specialized Knowledge
  • Message
    • ATTENDING In Person


Change requires understanding the many components, and careful steps required to gain buy-in.  Connie will share information on understanding the emotional process people go through when change is implemented, and also how various personality types go through change differently. She’ll also share the six phases of change people go through in order to arrive at the acceptance and engagement phase, and how you can lead teams through change successfully. You’ll leave this session with some tips on how to get yourself through big changes successfully without hurting your personal brand, while also leading your teams and clients through big change.   

(Speaker will be virtual however we are still gathering for lunch)

Designed For

  • ISCPA Members


  • ISCPA’s 2021 Luncheon Series is a great opportunity for ISCPA members to network with peers, gain new knowledge and recharge themselves for the afternoon!



If “Culture Eats Strategy For Breakfast”,

Wait Till You See What It Does To Lunch!



"Where Culture Meets Profits" - Join this information packed and practical series on how to build a culture within your team that drives profits and builds accountable teams.  Improve your communication as a leader and employee/owner of your organization, regardless of your position or title. Each part of this education series is sure to provide the many important components of building a culture that sticks and the value to both the success of the organization and building a successful career and personal brand.  

Connie Miller, Culture & Leadership Consultant, has been a popular guest speaker in our past ISCPA education series, and we are very fortunate to be able to bring her back to deliver not just 'snippets' from her great expertise and insight, but also a deeper dive into the practical application and new way of being, one that will truly build a culture that sticks and grows the skills of each team member and leader.  This series is perfect for all team members.  

We all prefer working in a great company culture, but what does it really mean to build one and how do we go about growing one? Join Connie for a candid discussion series of the importance of creating a company culture that employees want to be a part of, and one that drives financial success in the process.

• Shared Culture Values & Vision • Growing Accountable Teams
• Open & Honest Communication • Keeping Culture Alive
• Adapting Leadership Skills • Hiring Talent to Fit Your Culture
• Strengthening Your Personal Brand • Creating a Culture of Welcoming Feedback
• Community Engagement That Works • Winning Teams
• Providing Recognition That Drives Increased Performance

Advanced Prep

  • Download Materials and bring them with you

Register Now

Or Attend Online


Connie Miller


Connie Miller

Owner of Credible Advantage, a leadership consulting business

Connie Miller is the CEO of Credible Advantage, a leadership and board development consulting business. Prior to Connie’s recent retirement, she served as the President/CEO of Icon Credit Union and later Regional President of Horizon Credit Union. Connie was honored as one of Idaho’s CEO’s of Influence for her leadership, integrity, vision, diversity, and influence. Under Connie’s leadership, Icon Credit Union was named the 7th healthiest credit union from more than 5,400 credit unions in the nation. In addition to her many awards, Connie was also awarded the Thanks Badge II, the highest award in Girl Scouting, for her exemplary service to the Girl Scout organization and most recently Meridian Chamber of Commerce’s Business Leader of the Year for 2021.

Connie Miller graduated from Boise State University with a Bachelors of Business Administration Degree in Accountancy. Connie received her graduate level certification from Western Credit Union Management School. She was appointed to the Twelfth District of the Federal Reserve Bank Community Financial Depository Institution Advisory Council. Icon Credit Union was a recipient of the Best Places to Work for several years, just one of the many community recognitions received. Connie’s passions include building strong leaders and strong cultures in the workplace. Connie has served on many local boards and committees, including her current board positions for Junior Achievement of Idaho and the College of Western Idaho Foundation.

Connie is a published author, and published a leadership book titled, “Don’t Sabotage Your Career,” to share her insights on becoming a top professional and avoiding unintentional mistakes that may hold one’s career back and hurt their personal brand.

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