It Pays to Elevate Employees - "How to Build a Culture That Sticks – Even During Times of Big Change"

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  • Date/Time
    • Dec 4, 2020
    • Sign In: 11:45am (MT)
    • Program: 12:00pm - 1:00pm (MT)
    • Add to Calendar
  • Location
    • Your Computer
  • Credits
    • 1.00
  • Credit Type(s)
    • Personal Development (1.00)
  • Vendor
    • *** ISCPA ***
  • Level
    • Update
  • Fields of Study
    • Luncheon Series
    • Personal Development
    • Specialized Knowledge
  • Message
    • ATTENDING Virtually


Join Connie Miller, President/CEO of Icon Credit Union, for a candid discussion of the importance of keeping your employees engaged in

  • Shared Values
  • Open & Honest Communication
  • Shared Vision

Designed For

All ISCPA Members


This luncheon series will provide you with some easy tools and strategies to implement in your company to help increase (or restore morale) to help you navigate the "new normal."


According to a survey of 2,278 HR professionals by the Society for Human Resource Management, 65% of employers say maintaining employee morale is a problem during COVID-19. And, as if face masks, social distancing and bad take-out food isn't bad enough, according to psychologist Daniel Goleman, “one person with a poor work ethic can introduce a kind of social virus to an otherwise cohesive and well-functioning system.” Low employee happiness not only jeopardizes current projects, revenues and organizational branding, it may also lead to an exodus of top talent which may wreak even deeper damage on the long-term health of your organization.

Advanced Prep

  • Download PDF manual - view your upcoming events in "My CPE" on website
  • Test your computer/device for compatibility with virtual meeting space well in advance of your webinar
  • Register Now


    Connie Miller


    Connie Miller

    Connie Miller President/CEO Horizon Credit Union

    Connie is the past President/CEO of Icon Credit Union and is currently serving as Regional President for Icon’s new partner in Horizon Credit Union. Connie was honored as one of Idaho’s CEO’s of Influence for her leadership, integrity, vision, diversity, and influence. Connie led Icon Credit Union to the 7th healthiest credit union from more than 5,400 credit unions in the nation.

    Connie Miller graduated from Boise State University with a Bachelor of Business Administration Degree in Accountancy. Connie received her graduate level certification from Western CUNA Management School. She was appointed to the Twelfth District of the Federal Reserve Bank Depository Institution Advisory Council. Icon Credit Union is a recipient of the Top 10 Best Places to Work in 2020. Connie’s passions include building strong leaders and strong cultures in the workplace. Connie serves on many local boards and committees, including the Junior Achievement of Idaho, CWI Foundation, and the CEO Leadership Committee for the Meridian Chamber. In addition to her many awards, Connie has been awarded the Thanks Badge II, the highest award in Girl Scouting, for her exemplary service to the Girl Scout organization.

    Connie is a published author, and published a leadership book titled, “Don’t Sabotage Your Career,” to share her insights on how to become a successful professional and avoid making unintentional mistakes that may hold your career back and hurt your personal brand.

    She has three adult sons and an incredibly supportive husband, Neil, of 35 years. Her passions include building strong leaders, strong cultures in the workplace, strong boards, financial education, and giving back to the community. Her most passionate volunteer activities are those that build youth leadership skills and building leaders. Connie’s hobbies include camping, crafts, metal detecting, and playing poker.

    Strengths: Transformational Leadership, Individual Development, Strategic and Futuristic Thinker and Motivational Mentorship

    Weaknesses: Ability to tolerate cold weather, lacks knowledge of useless trivia, television and pop culture references

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