ISCPA & ACFE Boise Chapter have once again partnered to bring you an outstanding 2019 Fraud Conference.
If you focus on fraud, this conference is for you!
Fraud Conference Agenda:
November 18th – Bret Hood
- 8:00 – 9:50 am – The Fraud Offender Profile
- 10:00 – 11:50 am - I Would Never Do That!
- 11:50 am – 12:35 pm – catered lunch
- 12:45 – 2:35 pm - Comparing & Contrasting 5 Different Interview Styles
- 2:45 – 4:35 pm - Implicit Bias In Investigations
- 4:35 – 4:40 pm – Wrap up
November 19th – Beltz, Harshbarger & Nofziger
- 8:00 – 9:50 am – Visualizing Data
- 10:00 – 11:50 am - Metadata and Open Source Investigations
- 11:50 am – 12:35 pm – catered lunch
- 12:45 – 2:35 pm - Protecting Citizen Data: Risks to the Region
- 2:45 – 4:35 pm - Psychology of Fraud and Scammer Tactics
- 4:35 – 4:40 pm – Wrap up
Day 1 - November 18th:
The Fraud Offender Profile - What type of person commits fraud? A fun exercise where attendees try to create the perfect fraudster.
- Identify common traits of a fraudster
- Identify common traits of a successful investigator
- Compare/contrast the conscious and unconscious minds
- Compare/contrast the emotional "hot" and "cold" states
- Improve communication skills
- Develop methods to increase employee engagement
- Develop methods, policies, and procedures to trigger automatic ethical responses in employees
- Develop methods to create an ethical organizational culture
Comparing & Contrasting 5 Different Interview Styles - In recent years, researchers have started to study investigative interview techniques. In this session, attendees will learn the strengths and weaknesses of 5 popular interviewing styles while also determining which technique best suits their personal style.
- The Reid Technique
- The PEACE Interview Method
- The Cognitive Interview Method
- The Kinesic Interview Method
- Statement Analysis
- Discuss the science behind each interview technique
- Identify strengths for each interview technique
- Identify weaknesses in each interview technique
- Evaluate each interview technique to determine which method best fits your interviewing style
Implicit Bias In Investigations - Discussion centered on how our unconscious biases can inadvertently lead us down the wrong path and potentially obtain false confessions.
- Define implicit bias
- Assess how implicit bias affects your decision-making process
- Create methods to mitigate the effects of implicit bias
Day 2 - November 19th:
Visualizing Data – Steve will be using material from his time with the Washington State Patrol, the federal government and NICB to show how data analysis can be used to support fraud investigations. He uses real cases involving million dollar losses and shows how data can be used to create link charts, time lines, and geospatial mapping in support of intel and prosecution packets.
Metadata and Open Source Investigations - The way people choose to communicate and the tools that facilitate that communication is evolving rapidly. Using open source intelligence (OSINT), the attendees will be shown how to go past surface, internet searches and take a deep dive into the web using advanced online search techniques. We will also discuss how to examine and properly collect the information that is found during the investigation. This will include knowing how to understand metadata which is often found with any user-created file to include photographs and documents. Just as important as locating the information, this talk will discuss how investigators can protect themselves (and their families) during online investigations. In the end, the attendees will walk away with a wide range of web-based information sources and tools needed to find and examine user-created information and conduct a complete investigation.
Protecting Citizen Data: Risks to the Region - FBI Special Agent Clark Harshbarger will share a law enforcement perspective of the most prevalent threats and risks to US citizens and organizations in this region. He will also discuss direct mitigation/intervention steps and strategic recommendations for lowering your personal risk profile.
Psychology of Fraud and Scammer Tactics: presented by Amy Nofziger, Director Fraud Victim Services, AARP Fraud Watch Network
- Scammers often use five persuasion tactics to convince you of their deal and get you under their “ether.” Whether it’s to scam you with investment fraud, IRS impostor scams or sweepstakes scams, scammers use these unique five tactics to get to stop thinking with your cognitive brain and get you to act with your emotional one. Recognizing when these persuasion tactics are being used on in your life, can help you avoid fraud.
- What do puppies, DNA kits, and sweepstakes have in common? These are all involved in the most common types of frauds and scams that are affecting older adults. Every year the Fraud Watch Network Helpline handles tens of thousands of complaints about these scams and others. Learn the red flags and how to avoid them.
No Biography Available
After serving 25 years as a Special Agent in the FBI, Michael “Bret” Hood became the director of 21st Century Learning & Consulting, LLC upon his retirement in 2016. During his tenure with the FBI, Bret led and served in three different divisions finishing his career by spending the last four years as an adjunct professor of leadership and ethics for the University of Virginia at the prestigious FBI National Academy.
In 2010, Bret was selected to be part of an elite team tasked to develop a new executive leadership program for the FBI. As such, Bret joined the FBI Academy staff in 2012 and created unique and interactive courses on the psychology behind leadership, executive leadership, crisis leadership, ethical leadership, and contemporary issues in leadership. Bret is also a federal court certified expert in financial crimes and money laundering. Currently, Bret serves as an Association of Certified Fraud Examiners (ACFE) faculty member and is also a forensic accounting professor for the University of Virginia and Mt. St. Mary’s University. In 2018, Bret was rated as the top instructor at the ACFE’s headline event, the Global Fraud Conference, which had over 3,500 attendees and over 50 instructors.
Since 2000 (both with the FBI and post-retirement), Bret has taught Fortune 500 companies as well as top executives for various government entities on such topics as leadership, ethics, fraud, compliance, risk assessment, risk management, interviewing, and crisis leadership. Bret is known for his unique and interactive approach to teaching where he triggers deep individual thoughts about different topics and how they can be applied to current situations and dilemmas. Bret has over 100 references who claim that his courses are the best courses they have ever taken.
Bret is the author of the critically acclaimed books, Eat More Ice Cream: A Succinct Leadership Lesson for Each Week of the Year & Get Off Your Horse! 52 Succinct Leadership Lessons from U.S. Presidents.
Steve Beltz spent almost 35 years working for the government, with close to 30 years, directly or indirectly in support of law enforcement. Since leaving government, Steve worked for T-Mobile in threat intelligence. Before that, he was Assistant Director of the Federal, Recovery Operation Center in Washington DC where he managed a highly specialized technical workforce involved in the financial analysis of fraud against the federal government. In the past, he has also led federal contracts that include network security, computer forensic and e-discovery operations located at the U.S. DoS, DEA, FBI, ICE, and DOD. Steve had been employed by the Washington State Patrol for 16+ years where he spent most of his career as a detective specializing in major crime scene investigations, computer forensics and criminal intelligence. He has been teaching and giving presentations for over 35+ years to include several Washington State area universities, the Washington State Patrol and other county, city, and federal agencies. Steve is certified and/or been trained in; Digital Forensics Certified Practitioner, Power BI, Certified Fraud Examiner, Statistical Thinking for Data Science and Analytics, Introduction to R for Data Science, Querying with Transact-SQL, Security +, Cloud +, Washington State Patrol Trooper Basic, Washington State Basic Firefighting, Journeyman Firefighter. (Expired Certs, EnCase Certified Examiner, Certified Forensic Computer Examiner.) Trained in the use of DarkTrace, BrightPoint, RecordedFuture, Analyst’s Notebook, Palantir, EnCase, FTK, and Maltego.
Amy Nofziger Director Fraud Victim Services AARP Fraud Watch Network
Amy has been with the AARP since 2002 and has worked within the fraud space throughout her time at AARP, including with AARP ElderWatch, a program with the Colorado Attorney General’s office. Recently Amy joined the AARP Fraud Watch Network team and is responsible for operations for the Fraud Watch Network Helpline, a nationwide toll-free Helpline for anyone to call with concerns about fraud. Amy is also responsible for fraud research, business outreach, marketing and promotions, volunteers and staff management, technological coordination, grant management, and strategic partnerships. Additionally, she acts as AARP’s Fraud Watch Network spokesperson for media inquiries and subject matter expert opportunities. Because of her experience and expertise, she is frequently sought after for public speaking opportunities and has presented across the country to consumers and professionals on consumer fraud and other social issues facing older adults. Amy has worked with The New York Times, Dr. Phil, Live with Kelly and Ryan, Wall Street Journal, CNBC, Consumer Reports, Yahoo News, and many other publications on helping to shed light on fraud and exploitation of older adults.
Amy was appointed and served her term on the State of Colorado’s Elder Abuse Task Force, which resulted in Colorado passing a mandatory elder abuse reporting law. Amy was the chairwoman of the advisory board for the Colorado Coalition for Elder Rights and Abuse Prevention (CCERAP) for three years. Currently, she serves on the Colorado Nonprofit Association Leadership Advisory Committee.
Amy has a degree in criminology/sociology from Ohio University and a certificate in gerontology from the University of Denver. She graduated from Regis University with a Master of Arts degree with specialization in leadership. Amy was recognized by the Denver Business Journal as one of Denver’s Forty under 40 leaders — awarded to the individuals in the community who are shaping the future of the Denver area. Additionally, she was a member of the Leadership Denver class of 2012 through the Denver Metro Chamber of Commerce.
Amy is an active member of the Denver and Colorado community. She volunteers her time with the Colorado Ovarian Cancer Alliance, Project Angel Heart, Denver Metro Boys and Girls Club, Santa’s Elves, and has given her time to participate on many community boards.